What We Do
Sustainable Water Management, from your first meter to full resilience
Six things, working together. We start by measuring what you use, fix what's being wasted, then build the resilience to keep operating when the municipal supply doesn't.
D
Data
Establish the baseline. What has this site historically used, and when?
R
Refine
Install monitoring to turn a monthly number into an hourly picture.
O
Options
Identify what can be fixed, replaced or optimised, and what it's worth.
P
Proceed
Act on the findings and keep measuring, so the savings hold.
Our Approach
If you can measure it, you can manage it. Drop by D-R-O-P.
The cheapest water is the water you stop wasting. Most sites can cut demand substantially before spending anything meaningful on infrastructure. Once demand is optimised, everything built afterwards is smaller, cheaper and correctly sized.
Every engagement runs on the same four steps. We call it the DROP principle, and it's also the name of the monthly report every client receives.
Monitoring
Water monitoring means measuring consumption continuously rather than reading a meter once a month. A smart meter or logger on your incoming line records flow at short intervals. This builds a demand profile showing when, why and how much water a site uses.
A monthly municipal bill tells you what you used after you've used it. It can't show a toilet that has been running since the third of the month, an irrigation valve stuck open overnight, or a slow underground leak quietly costing you more each week. Those losses are invisible in a single monthly figure, which is why most sites carry them for months without knowing.
We install smart meters and data loggers, set alarms for above-average usage, continuous flow and pressure drops. We give you a real-time dashboard plus a monthly DROP Report.
TYPICAL RESULT:
Full visibility of consumption patterns within the first month, and leaks identified in days rather than billing cycles.
Efficiency
Water efficiency means delivering exactly the same service, while using less water. The same handwashing, the same flushing, the same clean floors and watered grounds, at a lower volume. Efficiency is not rationing, and users shouldn't notice it has happened.
More than 30% of the water a typical site pays for is lost after the meter, through inefficiency rather than consumption. Pressure that's higher than it needs to be. Taps flowing at three times the rate anyone uses. Toilet mechanisms that release far more water than the job requires. In commercial buildings, toilets alone can account for over half of total demand.
We fix that by servicing leaking infrastructure and installing efficiency devices. Efficiency measures include pressure reducing valves, low-flow aerators and efficient toilet outlet valves, including our own patented mechanism. None of it interrupts how a building operates day to day.
TYPICAL RESULT:
Up to 50% less water at the fixture level, with no change to how the site is used.
Resilience
Water resilience means operational continuity when normal supply is interrupted. The minimum standard we aim for is cover sized for typical outage cluster. The system is automated so nobody has to intervene when it happens.
Water shedding is now a routine feature of South African operations, not an exception. For a school, an interruption means closing. For a shopping centre, it means tenants who can't trade. For an industrial site, it can mean stopping a process that is expensive to restart. Very few facilities can simply wait it out.
We design and install the storage tanks, pumps, pump rooms, civil and electrical works and basic filtration needed to carry a site through. We size against what the site actually uses, which is why we prefer to do it after demand has already been optimised.
TYPICAL RESULT:
A tested, automated two-day-plus backup that switches over without anyone noticing.
Drinking Quality
Drinking quality means treating water on site so it is safe to drink at the point of use. We don't assume the supply that arrives is fit for purpose. We implement advanced filtration, electrical systems, and continuous water quality monitoring, ensuring compliance with SANS241 standards.
Our answer to schools is a hydration station we call the POD, Purified On Demand. A POD filters water at the moment it's dispensed, no electricity needed.
Each POD connects directly to the municipal supply and purifies on demand using JoJo's Disruptor™ 5293 PAC-S filtration technology, dispensing at a high flow rate so a queue moves quickly. PODs are not storage tanks and water doesn't stand inside the unit. It is filtered fresh every time. All stations are monitored and filters are serviced on schedule.
TYPICAL RESULT:
SANS241-aligned drinking water on tap, and a measurable reduction in single-use plastic.
Augmentation
Augmentation means bringing water from sources other than the municipal grid into your supply. This may include rainwater from your own roof, groundwater from a borehole, or surface runoff that is treated to the standard the intended use requires.
A large roof is a water source that most sites let run into the storm drain. So is the groundwater underneath many properties. Using them reduces both what you draw from the municipal system and what you pay for it, and it means an interruption to supply is less disruptive.
We design, install and commission harvesting and borehole systems with the storage, filtration and monitoring to match. With full Water Audits, we handle the Water Use Licence where the volumes or the source require one. Use water twice: that's the secret.
TYPICAL RESULT:
A meaningful share of non-potable demand met from your own site, with municipal supply as the backup rather than the default.
Reuse
Reuse means treating water that has already been used on site. Greywater from basins and showers, and in some cases blackwater. We help you keep your water on site so it can serve a second purpose such as irrigation or toilet flushing, instead of going straight to sewer.
Every litre discharged is a litre paid for twice: once to buy it, once in sanitation charges. It also adds load to municipal wastewater treatment plants that are, in many parts of the country, already beyond what they can handle.
Reuse is typically the last intervention rather than the first. It makes most sense once demand has been optimised and the volumes are properly understood. For this reason, it usually appears in Phase 2 of a Water Resilience Roadmap rather than on day one.
TYPICAL RESULT:
Wastewater turned into a usable non-potable supply, with a correspondingly lower discharge volume.
Training & Awareness
The part that makes the rest last.
Every meter we install and every valve we replace saves water. But the savings that hold, year after year, come from people. Your water's 'first responders'. The groundsman who spots a leak on a Friday afternoon, the learner who closes a tap without being told, the tenant who understands what the number on the bill means.
This is why training sits at the centre of what we do rather than at the edge of it. Research on how behaviour spreads suggests that once roughly a quarter of a group genuinely adopts a new norm, the rest follow quickly. We think water works the same way, and getting South Africa to that tipping point is what the #SurplusWater movement exists to do.
More than 2,000 ground staff have been through our programmes. Our Water Matters 101 course falls under Category E of the Skills Development matrix, so the investment counts twice.
Ground & Maintenance Staff
The people closest to the infrastructure. Trained to spot, report and often fix the losses that would otherwise run for months.
Tenants & Employees
Awareness sessions that turn a building's occupants from passive users into active water stewards.
Learners & Educators
Water awareness built into school life, with habits that go home with them. A true culture of Water Stewardship.
Common questions
The things people usually want to know before they get in touch.
Water demand management means reducing how much water a site needs, rather than finding more water to supply it. It covers measuring consumption, eliminating losses, and improving the efficiency of every point where water is used. It is usually the cheapest and fastest route to water security, because a litre you don't use costs nothing to supply, store or treat.
A water audit establishes what your site actually uses, where, and when. It combines a review of historical consumption to set a baseline, a physical inspection of indoor and outdoor infrastructure, and benchmarking against comparable sites. For a school, that benchmark is litres per learner per day. The output is a prioritised list of what can be fixed, what it will cost, and what it will save.
Our commitment to clients is a 20-25% reduction in demand. Across more than 350 completed projects the average drop is 29%, and sites that engage fully with monitoring, efficiency work and staff training regularly reach 40-50%. The variation depends less on the building than on the commitment. In other words, your commitment determines your savings.
Monitoring gives visibility within the first month, and leaks found in that period often pay for the installation on their own. Efficiency interventions produce measurable reductions as soon as they are fitted. Full programme results are tracked across twelve months of monthly reporting, which is also what produces the data behind a Water Resilience Roadmap.
Reduce demand first, almost always. Sizing a borehole, tank or treatment plant against an inefficient site means paying for capacity you don't actually need, and paying for it permanently. Once demand is optimised, the same resilience infrastructure is smaller, cheaper to install and cheaper to run. It is the reason we work in two phases rather than selling infrastructure on day one.
All three forms part of your water augmentation and reduce reliance on municipal supply, but they draw from different places. Rainwater harvesting collects from your roof and is seasonal. Borehole water is groundwater - more consistent, but it may require a Water Use Licence. Greywater reuse treats water you have already used on site, from basins and showers, for a second purpose such as irrigation or toilet flushing.